RTU (Russian Telephone Unit) is a multi-component solution for building distributed and local unified communications networks.
It is a VoIP platform of operator-class reliability, which additionally features dispatch and conference call modules, corporate messenger, videoconferencing and its own mobile application for iOS/Android.
The solution makes it possible to implement unified communications services both in the existing infrastructure and receive them «from the cloud».
Capabilities of RTU
Building a stable distributed telephone network
Proprietary media core processing audio-video streams in high quality
Wide range of notification delivery methods
Flexible management and various possibilities of text information exchange
Proprietary dialog platform ZIAX for automated handling of voice and text channels
Speech recognition and synthesis (analytics of 100% of communications in automatic mode according to specified characteristics)
Single client for telephony and VCS (desktop, web and mobile applications)
Proprietary omnichannel contact center RTU-Atmosphere for processing voice and text requests
Advantages of RTU
Modular architecture
High performance and speed of call processing
Use of existing packet network as a transport network
Wide range of modern additional services
Adaptability based on the customer's technical requirements and support from the manufacturer (product development on request, on-site installation, 24x7 technical support, training programs, etc.).
Reduction of CAPEX/OPEX costs for organization of all types of communications between personnel
Various options for integration with billing systems (CDR export, RADIUS, documented API).
Support for SORM interface - certification for PBX and PBXs
Ability to install on any server, including virtualization environment
Possibility to use own SIP client on PC and mobile platforms
Increasing mobility of employees / Connecting mobile employees
RTU platform includes includes its own line of 5 models of IP-phones from the basic variant to a smart videophone with extensive capabilities. The distinctive feature of RTU phones is their wide functionality and deep integration with the RTU platform, which provides a full range of modern telephony services.
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