• RTU unified communications platform

    SATEL's own software solution for building a stable distributed telephone network of an enterprise in order to provide the most efficient communication channels.

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  • RTU-Atmosphere contact center

    SATEL's own software solution for automating all operations for remote processing of calls by using any communication channels to optimize the work of call center operators and increase the efficiency of customer service.

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  • RTU-Connect videoconferencing platform

    SATEL's own software solution for organizing the interaction of employees within a single communication space.

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  • ZIAX voice robots and chatbots

    SATEL's own software solution for the development of voice and text robots, which will help optimize business processes in production and reduce costs by up to 50%.

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  • SOVA monitoring system

    SATEL's own software and hardware solution for automating and simplifying the operation of telecom infrastructure by using Internet of things technologies. The solution helps to reduce the cost of maintenance and support of the information system, increase the reliability of the services provision.

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  • ENERBUS unified integration platform

    SATEL's own software solution for real-time unification and exchange of initial data of various enterprise information systems.

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  • AccentOS cloud platform

    SATEL’s software solution for creating and managing enterprise cloud infrastructure. Provides virtualization of physical infrastructure elements andcentralized control of the entire infrastructure.

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  • Organization of the 1st help desk line in the telephone channel for one of the largest insurance company


    • Automating responses to typical calls received by the company's internal services
    • Advising on general issues of CMTPL and Fully Comp insurance
    • Providing advice on amending and terminating CMTPL insurance contracts by text bot
    • Providing information on CMTPL and Fully Comp insurance events
    • Providing insurance status at the client's request by loss number or insurance contract number


    • Automated processing of 75% of incoming requests
    • Increased economic efficiency of the company after implementation of the new solution
    • 1 system is equivalent to 6 operators

  • Ensuring information security of the bank's IT infrastructure during migration to cloud services


    • Conducting an audit of the current state in which vulnerabilities in the corporate information system and associated risks can be identified
    • Assessing the system's compliance with external requirements and information security best practices
    • Identification of information assets for protection
    • Recommendations to improve the state of the information security system
    • Protection of information systems deployed in cloud infrastructure


    • Ensuring reliable protection of virtual machines and data processed on them through data cryptographic encryption, backups and snapshots
    • Ensuring information security in case of information security threats related to unauthorized access to virtual machines by both external parties and cloud infrastructure provider
    • Reduced capital and operational infrastructure costs, speed of deployment, flexibility and scalability

  • Integration of a robotic trainer into the bank's internal systems to organize internship for new employees


    • Training of new employees with the help of robot-trainer
    • Improvement of new employees' work efficiency


    • Reduced costs of new employees training
    • Increased speed of new employee training
    • Improved quality of new employees' first days on the job